Makes Cents Financial Pty Ltd t/as Makes Cents Financial (ABN 18 698 399 807), Authorised Credit Representative No. 579450 of Connect Asset Finance Pty Ltd (ABN 37 679 877 180), Australian Credit Licence 566884 (“we”, “us”, “our”) is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how we collect, use, store and disclose your personal information (including credit-related information) in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Privacy (Credit Reporting) Code 2014.
By providing us with your personal information, you agree to the terms of this Privacy Policy.
We recognise that your personal information must be treated with care and respect. We only collect and use personal information where it is reasonably necessary for our business activities or as required by law.
We are committed to protecting your privacy and ensuring your information is handled securely and transparently.
Personal information is information or an opinion that identifies you or could reasonably identify you.
The types of personal information we may collect include:
When you apply for finance, we may also collect information about your dependants, living arrangements, and financial commitments.
When you interact with our website, we may also collect technical data such as IP address, device information, browser type, and website usage data.
We may also collect and handle credit-related information, including:
We use this information to assess your creditworthiness, process finance applications, and manage ongoing credit arrangements.
We collect, hold, use and disclose personal information to:
We may also use your information for direct marketing, where permitted by law. You can opt out of marketing communications at any time.
We generally collect personal information directly from you, including through:
We may also collect information from third parties, including:
We may disclose your personal information to:
We will only disclose your information where it is necessary for our business functions or required by law.
We may exchange credit information with:
You can contact these providers directly for a copy of their privacy policies.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.
Your information may be stored in:
Some data may be stored or processed using secure systems located outside Australia.
You may request access to the personal information we hold about you at any time.
You may also request corrections if you believe any information is inaccurate, incomplete, or out of date.
We will respond to access or correction requests within a reasonable timeframe, usually within 30 days.
We may use your personal information to provide you with information about our services or offerings that may be relevant to you.
You may opt out of receiving marketing communications at any time by contacting us directly.
If you have a complaint about how we handle your personal information, you can contact us:
Complaints Officer
Email: admin@makescentsfinancial.com.au
Phone: 1300 172 173
Web: www.makescentsfinancial.com.au
Address: 60 Terranora Road, Banora Point NSW 2486
We will acknowledge your complaint within a reasonable timeframe and aim to resolve it within 30 days.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA):
(AFCA Membership: 112691 – held by Connect Asset Finance Pty Ltd)
You may also contact the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au
We may update this Privacy Policy from time to time. The most current version will always be available on our website: www.makescentsfinancial.com.au
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Email: admin@makescentsfinancial.com.au
Phone: 1300 172 173
Web: www.makescentsfinancial.com.au